At STEALNOIRE, we offer shipping and delivery services to our customers for a seamless shopping experience. Once you have placed an order, we do our best to ensure that your package is shipped out as soon as possible. We use reliable courier services to deliver your package to your doorstep.
We currently offer free standard shipping within India on all orders above a certain value. For orders below the specified amount, a nominal shipping fee will be charged. We also offer international shipping to select countries at a flat shipping fee.
We strive to deliver your package within the estimated delivery time, but sometimes factors beyond our control, such as shipping delays, customs clearance, or weather conditions, may cause delays. In case of any delays, we will keep you informed and updated on the status of your shipment.
Once your package is shipped, you will receive a tracking number that you can use to track your shipment online. In case you need any assistance with tracking your package or have any other concerns regarding shipment and delivery, you can contact our customer support team, who will be happy to assist you.
At STEALNOIRE, we take utmost care to ensure that your package is delivered to you in good condition. However, in the unlikely event that your package is lost or damaged during transit, we will do our best to resolve the issue and offer a suitable solution.
We hope that our shipping and delivery services meet your expectations and provide you with a hassle-free shopping experience.
Shipping Charges:
Shipping charges are calculated based on the weight of the package and the shipping location. The shipping charges will be added to the order total at the time of checkout.
For domestic orders totaling more than INR 5,000, we provide free shipping. The total shipping cost will be computed at checkout and ranges from INR 150 to INR 500. The final weight and volume of the package to be delivered determine the fees. No matter how big your basket is, we’ll never charge you more than INR 500 for shipping.
Shipping Methods:
We use a variety of shipping methods depending on the location, shipping time, and shipping cost. Our primary shipping partners in India are[write shipping partners here]. For international shipping, we use [write shipping partners here] and other courier services. You will receive a tracking number for your package once it has been dispatched.
Delivery Time:
The estimated delivery time for orders shipped within India is 3-7 working days, and for international orders, it is 7-14 working days. Please note that the delivery time may vary depending on the location, shipping method, and customs clearance procedures.
Undelivered Packages:
In case a package is undeliverable due to an incorrect address or any other reason, we will try to contact the customer to rectify the issue. If we are unable to contact the customer or rectify the issue, the package will be returned to us, and the customer will be issued a refund for the order total, excluding the shipping charges.
Delivery Confirmation:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery. If you do not receive the shipping confirmation email within 2-3 working days, please check your spam folder or contact our customer support team.
If you have any questions or concerns about our shipping policy, please feel free to contact us through our customer support channels: stealnoireweb@gmail.com.