HOW LONG DOES THE SHIPPING TAKE
As soon as you place your order with us, it will take 3 days for us to process your order. Generally it takes 7 working days for the product to reach you. The products will be sent to you by DHL.
You can request for an express delivery as well. Please note the shipping charges here may increase.
Once the product is shipped out, a tracking number will be emailed to you in a separate email through which you can track the true estimated time of arrival of your package.
As we are a start up, we appreciate your patience in case the order is delayed to more than 7 days for custom sizes or sizes unavailable readily.
Please note the shipping charges will be added in the bill while check out automatically, respective to the country codes.
HOW TO ORDER
You can order our beautiful pieces online from our website through PayPal.
Paypal accepts all major Debit & Credit cards.
RETURNS AND EXCHANGES
Sorry, we do not offer returns/cancellations as of now. We at the studio take immense care and responsibility that the garments reach out to you exactly as you selected on the website. Refunds/ exchange can only be considered if the piece is received damaged. In this case please contact as soon as you receive the packet via email with photographs attached along with it.
Shipping charges are added in the time of shipment according to your Country codes at the checkout. Please note these charges are for 500gms packet order ( upto 3 garments approximately) and if the package exceeds the weight, additional charges will incur on the same for which the customer will be informed via separate email from Steal Noire Shipping team.
Request you to kindly see the shipping charges prior to ordering the products, as we do not offer returns or refunds at the moment except pieces are found defective. * Conditions apply.
Shipping for major countries for 500 gm weighing packet –
NYC SPECIAL ZIP CODES – 10001,10023,10036,10038,10118,10419,10434 $9
Disclaimer – Please note that the import duty/ taxes shall be paid by the buyer if and when applicable in accordance to the country authorizations and policies.